If you find all products work one at a time, this may indicate a certain product or a cable between each product is causing a problem in the daisy chain. If the product is an NZXT RGB Strip or an NZXT AER RGB fan that is in a daisy chain, please try connecting each product one at a time directly to the NZXT_RGB header.If using a different cable resolves the problem, please contact our customer service team for a replacement cable. If your product still is having problems, try using a different connection cable that goes between the product and the NZXT_RGB header.If that header still does not work, please contact our customer service team for a potential exchange of your motherboard. To verify this, try other RGB products on this suspect header to rule this out. Test the RGB device on the other available NZXT_RGB header, if this fixes the issue, this could mean the RGB header on the motherboard is defective.If you are having problems with your RGB products, please refer to the troubleshooting steps below:
If you have an RGB product connected to these headers, you should be able to control the product via our CAM software. These are labeled as number one in the diagram below.
The N7 Z590 has two integrated NZXT RGB Headers that are compatible with NZXT Gen 1 and Gen 2 products.
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